As soon as a covered event occurs, the insured or
any other person acting on insured behalf must
immediately contact the assistance company alarm
system In order to obtain a fi le number and which
will allow the assistance company to act as soon as

International Helplines
Abroad/Outside France: + 33 0 149 65 2481
From France: 149 65 2481

Fax: From abroad: +33 1 70959479
From France: 01 70 95 94 79


By Contacting assistance company emergency
center, you will be asked to provide the following:

• Policy number/Certificate number
• Assistance agreement number
• Place you are located (Hotel/address/phone no.)
• Full names of injured/Insured person